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This is a copy of the complaint form I filled out about Publish America. Authors who have published with them should be wary. Those of you fortunate enough not to have published with them should research them intensley.
Thank you for using the Better Business Bureau's Online Complaint System.
Your complaint has been assigned case # 36051310.
Correspondence regarding this complaint will be emailed to : fruitloop503@yahoo.com
Please print a copy of this for your records.
Filed on : May 8 2010
Filed by :
Kevin Davison
Filed against :
PublishAmerica LLLP
PO Box 151
FrederickFredrick MD 21705
Complaint Description:
Many promises were made via emails as well as false advertisements on the website of the business in question. I have emails saved if needed. According to my contract, my books are to be published as they were submitted. Dark Athyx was not and this is a breach of contract. They claim I had 48 hours to find "their mistakes" which is not an easy task considering it is a 200 plus page book. Assassins of the Longest Night was also submitted and after the discovery was made that they do not edit as the emails claimed they did, I made changes to the book that has not even yet gone to print and they would not accept them so I would like out of both contracts. I have copies of emails and contracts if needed.
Your Desired Resolution:
I would prefer to opt out of my contracts and collect royalties owed to me before more damages are done to my professional work by the company in question. Note: We were told as authors that PA was behind on orders due to a switch between printers and this was also why our books don’t show up on Amazon.com or Barnes & Nobles yet. This was discovered to be half truth. Our book orders are printed by PA themselves and not the printers they claimed to be at fault. The printer in question, Baker & Taylor did not reply to any queries on the matter, though all responsibility falls on Publish America.
This case will be reviewed by a complaint specialist at the Better Business Bureau, and then forwarded to the business for their response. It is our policy to allow the business 30 working days to respond to your complaint. You will be notified when the business has responded.
Valuable information here...this is good to know. Thanks
Posted 69 months ago
ARTICLE DETAILS
Topic: Media & Entertainment
Sub-Topic: Books & Authors1,106 views — 1 comments — +1 recommendations
Published on Apr 20, 2012
Last updated on Jul 24, 2017
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Valuable information here...this is good to know. Thanks