Complaint to BBB Regarding Publish America
Auto Beauty Business Culture Dieting DIY Events Fashion Finance Food Freelancing Gardening Health Hobbies Home Internet Jobs Law Local Media Men's Health Mobile Nutrition Parenting Pets Pregnancy Products Psychology Real Estate Relationships Science Seniors Sports Technology Travel Wellness Women's Health

Complaint to BBB Regarding Publish America

This case will be reviewed by a complaint specialist at the Better Business Bureau, and then forwarded to the business for their response. It is our policy to allow the business 30 working days to respond to your complaint. You will be notified when the business has responded. What would you like to do next? View the status of your complaint Return to the BBB Homepage BBB Privacy Policy

This is a copy of the complaint form I filled out about Publish America.  Authors who have published with them should be wary.  Those of you fortunate enough not to have published with them should research them intensley.

Thank you for using the Better Business Bureau's Online Complaint System.

Your complaint has been assigned case # 36051310.

Correspondence regarding this complaint will be emailed to : fruitloop503@yahoo.com

Please print a copy of this for your records.

Filed on : May 8 2010

Filed by :

Kevin Davison

 Filed against :

PublishAmerica LLLP

PO Box 151

FrederickFredrick MD 21705

Complaint Description:

Many promises were made via emails as well as false advertisements on the website of the business in question. I have emails saved if needed. According to my contract, my books are to be published as they were submitted. Dark Athyx was not and this is a breach of contract. They claim I had 48 hours to find "their mistakes" which is not an easy task considering it is a 200 plus page book. Assassins of the Longest Night was also submitted and after the discovery was made that they do not edit as the emails claimed they did, I made changes to the book that has not even yet gone to print and they would not accept them so I would like out of both contracts. I have copies of emails and contracts if needed.

Your Desired Resolution:

I would prefer to opt out of my contracts and collect royalties owed to me before more damages are done to my professional work by the company in question. Note: We were told as authors that PA was behind on orders due to a switch between printers and this was also why our books don’t show up on Amazon.com or Barnes & Nobles yet. This was discovered to be half truth. Our book orders are printed by PA themselves and not the printers they claimed to be at fault. The printer in question, Baker & Taylor did not reply to any queries on the matter, though all responsibility falls on Publish America.

This case will be reviewed by a complaint specialist at the Better Business Bureau, and then forwarded to the business for their response. It is our policy to allow the business 30 working days to respond to your complaint. You will be notified when the business has responded.

What would you like to do next?

View the status of your complaint

Return to the BBB Homepage BBB Privacy Policy

Need an answer?
Get insightful answers from community-recommended
experts
in Books & Authors on Knoji.
Would you recommend this author as an expert in Books & Authors?
You have 0 recommendations remaining to grant today.
Comments (1)

Valuable information here...this is good to know.  Thanks

ARTICLE DETAILS
RELATED ARTICLES
RELATED CATEGORIES
ARTICLE KEYWORDS